Using our internal point scoring system, a business must have an exceptional overall quality rating to be considered for a Quality Business Award. The business must have outstanding customer reviews and reputation from more than 3 different platforms. Businesses that respond to customers questions and concerns with continued regularity will also be highly viewed upon. Businesses with exceptional records spanning over multiple years with zero to very low amount of complaints will score highly. Businesses that conduct their day to day efforts with the highest integrity and have shown a continuous trend of giving back to their local community and reducing their carbon footprint will be rewarded with a Quality Business Award. Each year we start the process from scratch and re-evaluate each business in Australia. If you feel you meet these criteria and feel you have been overlooked and would like to apply for reconsideration, please fill out the form below.